Privacy Policy
Last updated: July 2026
What we collect
Account details (name, email, phone), your vehicles and repair requests, quotes and messages, and approximate location used to match you with nearby shops.
How we use it
To match requests with shops, deliver quotes and messages, send notifications you've opted into, and improve the service. Shops see the request details and approximate location needed to quote — not your contact info until you accept a quote.
What we don't do
We don't sell your personal information. We don't process repair payments, so we don't store card details for repairs (shop subscriptions are handled by our payment provider).
Your choices
You can edit your profile and manage your notification preferences in your account settings. You can delete your account at any time from Settings → Delete account: this removes your personal information and closes your account. Records tied to completed jobs are retained in anonymized form so the shops and customers you worked with keep an accurate history.
Contact
Privacy questions? Email sales@northtires.ca.